Last Updated: October 16, 2009

Welcome to the Enjin Community!
By registering and participating, you agree to the following guidelines below.
If you don't agree, please do not participate.

This community is available for open discussions and feedback for Enjin and it's users. The discussions are monitored and moderated in compliance with the guidelines below. Please be aware all posts are made public. Off-topic, inflammatory, or inappropriate posts will be removed at any Enjin admin or moderator's discretion. However, Enjin is not liable for any information posted by its members.

These guidelines can change and evolve at anytime. Please be aware that these are not hard and fast "rules", there may be other guidelines missing below, this does not mean the behavior or action is necessarily acceptable.
In short: Be civil, reasonable, and helpful, exercise common sense and general socially acceptable behavior and we should all get along great!

Not for official support
While the staff from Enjin may jump in from time to time, these forums are not for official support. If you need personal support, please send in a ticket or browse the faq on our forums. 

Private Messages to Admins is also not the official way to receive support. The best way is to request assistance directly via www.enjin.com/support-request

General Rules and Topics:

1. Low Tolerance
2. No Advertising
3. No Cursing or Swearing
4. No Personal Attacks, Defamation or Slander
5. No Illegal Content
6. No Religious or Political Discussion
7. No Spamming
8. No Moderation Complaints
9. No Flaming
10. Before you post
11. When you post
12. Feature Requests
13. Images, Signatures and Avatars
14. Support and Contact

1. Low Tolerance
To ensure that this is a friendly and efficient community we have instilled a Low Tolerance policy. This means any user who does not follow the guidelines may be warned, post promptly removed or the user may be suspended or banned. We will do our best to make certain the user is informed why he or she has been suspended/banned and potential options for reistatement. Our goal is to make this community young-person friendly while allowing gamers and business advocates alike to enjoy and participate.


2. Advertising
We do not allow any advertising by any user unless he or she has explicit written consent. Our understanding of advertising is posting links or information via public threads or private messages alluding to services provided privately or commercially.

- You can use your quote or avatar to add your own company name/site name;

- You are free to reply to any direct questions regarding the products and services a business offers (but only if you have experience and first hand knowledge of the product or service); and

- If a user wishes to contact you, or requests you to contact them with their external website, this is acceptable as long as and it's directed in reply towards a specific user and not anonymous.

- You can use the "Your web page" link in your user page to link to your personal site or personal business site;

- There may be a forum setup specially for personal sharing of community websites built on enjin.com. Please view the guidelines for that forum.

Advertising in Threads or Posts will be removed without warning.

What is considered "unacceptable" advertising?
- Creating threads or posts that serve only to promote a website or business (whatever that maybe);
- The posting of URLS, prices, names, phone numbers, etc for a business or other community. The emailing or private messaging of unsolicited advertising material to Enjin users.

3. Cursing or Swearing
In our attempts to make this community friendly we must consider the use of language. We definitely understand that "light" cursing will occur and is acceptable. However excessive or unnecessary use, or "bad" language directed towards another user on the forums will not be tolerated. The posts will be removed and the user may be warned, suspended or banned.

4. No Personal attacks, Defamation or Slander
Defamation is defined as any written words that falsely or negatively reflects a person's reputation or character. This includes issues of slander and accusations as well. All of which are not acceptable here. If you disagree with someone, please do not resort to personal attacks, but rather argue the merits of their points or work it out via private messaging.

5. No Illegal Content
Illegal content can be described as warez, nudity, copyright infringement, and plagiarism. We attempt to respect all private and public works and therefore do not allow any distribution of illegal content both directly or indirectly (posting links that lead to outside sources where any illegal content can be accessed).

6. No Religious or Political Discussions
We are a melting pot community. We must respect religious choices of everyone regardless of what any one user believes is ultimately correct. Therefore we do not allow any religious or political discussions or endorsements of religious or political topics.

7. No Spamming
We define spamming as massive or unnecessary amount of posts of the same or relating to the same topic or link. Spam, off topic, uncessary or grammatically illegible, indecipherable posts will be removed without warning.

8. No Moderation Complaints
If someone you know has been suspended or banned and has asked you to post on their behalf .. DON'T! They have the right to contact our support department to request more information for their suspension/ban. However if you post on their behalf you may face suspension or a ban as well.

9. No Flaming
Flaming is an excessive version of defamation or slander. It defines that a user is hostile and insulting another user. We do not condone any type of flaming. Please be aware that if you participate you are considered facilitating the flame war and may risk being suspended or banned.

10. Before You Post
- To keep the community as efficient and effective as possible please search your request before posting a new thread.
- Attempt to respond to other topics rather then post a new thread if the topics are similar.

Users with duplicate requests of the same nature will be directed to similar threads created previously.

11. When You Post
- Please make sure all posts are in English.

- Do not simulate "YELLING" by using all caps or all Large font.

- Find the correct category for your post. Eg. Recruitment threads go in the Recruitment forum.
- Make sure that your post is readable.
- Use subject headers which relate to your thread.

- Avoid double posting, Cross-Posting, Duplicate Threads, Etc.
- Be as descriptive as possible with your problem or inquiry you are posting in reference to.
- When posting, please consider what you are adding to the conversation and try to avoid 1 or 2 word responses.
- Make sure your post is respectful to all members of this community.
- Do not paste private email conversations or correspondance between Enjin.com staff and yourself. If you have further issues or questions please reply to said email. This avoids confusion and avoids public display of personal data, passwords, billing information etc. Any copies of correspondence will be promptly removed.
- Stay ontopic and make sure your post is relevant
- Avoid hi-jacking threads for your own benefit

12. Feature Requests
- Before requesting a feature, please have a look at the "In Development' box found below the forums.
- Run a search through the forums to make certain it was not requested before
- View the Ideas list which is a list of all the ideas already mentioned.
- Do not ask for specific Dates of release or ETAs. New features are released when they are completed.- Do not ask for features applicable for just you and your website, all features requested publicly are for the benefit of the entire Enjin Network. If you have a custom personal request, please ask here: http://www.enjin.com/support-request/
- Understand even though a feature is on the ideas list, it is not garaunteed to be developed.

13. Images, Signatures and Avatars
We hope all users create their own fun and unique signatures and avatar to represent themselves. However keep images to a maximum of 500px wide. Your avatar must be within good taste. Any illegal content within the signature or avatar will result in a either a warning, suspension or banning of your account. Users should not impersonate or pretend to be part of the Enjin staff or use a moderator or admins signature, display name or avatar.

Official Enjin forum admins are shown here

14. Support and Contact

 Contact us directly here for any questions or concerns. Feel free to contact us.

15. Privacy Policy
We reserve the right to collect user information for the purpose of internal or external marketing. We will not publicly release any information unless under court order. We also reserve the right to modify this and any other documentation without notification.

16. Disclaimer
Enjin is not liable for any content made available directly or indirectly through the Enjin community forum boards. If any person or persons feels the content is inappropriate we ask that they contact us immediately to assist in resolving any issues. If the content is deemed inappropriate it will be removed immediately. Enjin will respect all user information but will provide any necessary information about a user and the users history at a legal authorities request. In any other case Enjin will collect information for internal and external marketing use.